Terms & Conditions

Welcome to CASECRA PRIVATE LIMITED(casekart.shop). These Terms & Conditions govern your access to and use of our website, products, services, mobile applications (if applicable), and any related features or content provided by us.

By accessing, browsing, registering an account, placing an order, or otherwise using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies referenced on this website.

If you do not agree with any part of these Terms & Conditions, you must discontinue the use of our website immediately.

Eligibility

By using this website, you represent that you are legally capable of entering into binding contracts under the applicable laws of your jurisdiction.

If you are using this website on behalf of a business or other legal entity, you confirm that you have the authority to bind that organization to these Terms & Conditions.

We reserve the right to refuse service, terminate accounts, or cancel orders if we reasonably believe these eligibility requirements have not been met.

Customer Accounts

You may create an account to simplify future purchases, manage your orders, save delivery addresses, maintain wish lists, and access other account-related features available on our website.

You are responsible for maintaining the confidentiality of your login credentials.
You agree to provide complete, accurate, and up-to-date account information.
You must promptly update any changes to your contact or billing information.
You accept responsibility for activities conducted through your account.
You should notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate any account that violates these Terms & Conditions or is suspected of fraudulent, abusive, or unlawful activity.

Products & Availability

We offer a range of phone accessories and mobile-related products, including phone cases, screen protectors, charging accessories, cables, power accessories, wireless accessories, holders, and other compatible products. We make reasonable efforts to ensure that product names, images, descriptions, specifications, compatibility information, and availability displayed on the website are accurate.

However, product information may occasionally contain errors or may vary due to manufacturer updates, product revisions, packaging changes, or differences between product batches.

Product photographs are provided for illustrative purposes and may differ slightly from the actual product.
Colors may vary depending on your monitor, lighting, and device settings.
Product dimensions, specifications, and measurements may be approximate.
Products are subject to availability while stocks last.
Product packaging may vary from the images displayed on the website.
Manufacturers may change specifications, designs, or packaging without prior notice.
We reserve the right to discontinue or modify products without prior notice.

If a product becomes unavailable after an order has been placed, we may cancel the affected item and issue an appropriate refund where applicable.

Device Compatibility

Customers are responsible for checking the compatibility of a product with their phone, tablet, laptop, charger, or other device before placing an order. Compatibility information provided on product pages is intended to assist with purchasing decisions but should be reviewed carefully.

Verify your exact device model before purchasing a phone case or device-specific accessory.
Check connector type, charging standard, dimensions, power requirements, and other specifications where applicable.
Products designed for a specific device model may not fit similar-looking models.
Protective cases, screen protectors, camera protectors, and similar products may not be compatible with every variant of a device.
Compatibility with third-party devices or accessories may depend on their specifications.

We are not responsible for compatibility issues resulting from an incorrect device model, variant, connector type, specification, or other information selected or provided by the customer.

Pricing & Payment

All prices displayed on our website are shown in the applicable currency and may include or exclude taxes depending on the applicable pricing and tax rules. Shipping fees and other applicable charges will be displayed during checkout before you complete your purchase.

Prices may change without prior notice.
Payments must be successfully authorized before an order is processed.
Payment information is securely handled through trusted payment providers.
We do not intentionally store complete credit card, debit card, or banking credentials.
Orders affected by pricing or technical errors may be cancelled with an appropriate refund where applicable.

Order Acceptance & Cancellation

Your order constitutes a request to purchase products from us. An order confirmation or order acknowledgement confirms that we have received your order but does not necessarily constitute final acceptance of the order.

We reserve the right to accept, decline, limit, or cancel any order for reasons including, but not limited to:

Product or stock shortages.
Payment authorization failures.
Pricing, product information, or technical errors.
Incorrect or incomplete customer information.
Incorrect or incomplete shipping information.
Suspected fraud or abusive purchasing activity.
Duplicate or unusually large orders requiring verification.
Violation of these Terms & Conditions.

Where payment has already been received, any approved refund will generally be processed using the original payment method whenever possible.

Shipping & Delivery

We work with trusted logistics partners to deliver phone accessories and other products as efficiently as possible. Delivery estimates are provided for convenience and are not guaranteed delivery commitments.

Delivery timelines may vary depending on destination and courier availability.
Courier delays and transportation disruptions may occur beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping information.
Additional delivery attempts, return shipping, or storage charges may apply in certain circumstances.
Remote or restricted locations may have different delivery timelines or service availability.

Please refer to our Shipping & Delivery Policy for further information regarding processing times, delivery estimates, tracking, shipping charges, failed deliveries, and other delivery-related matters.

Returns, Refunds & Exchanges

Customer satisfaction is important to us. Returns, refunds, replacements, and exchanges are governed by our separate Return & Refund Policy, which forms part of these Terms & Conditions.

Customers should review the applicable policy before making a purchase to understand return eligibility, compatibility-related conditions, applicable timelines, excluded products, return requirements, and refund procedures.

Product Use & Safety

Customers are responsible for using products in accordance with applicable manufacturer instructions, specifications, warnings, and safety requirements.

Use charging and power accessories only with compatible devices and supported specifications.
Do not use products that show visible damage, exposed wiring, overheating, swelling, or other signs of malfunction.
Do not modify, disassemble, or attempt unauthorized repairs to electronic accessories.
Keep products away from conditions or environments for which they are not designed.
Follow manufacturer instructions and safety warnings where provided.

We are not responsible for damage resulting from misuse, unauthorized modification, improper installation, use with incompatible devices, or failure to follow applicable product instructions and safety warnings, to the extent permitted by applicable law.

Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems or accounts.
Upload malicious software, harmful code, or unauthorized content.
Interfere with website security, availability, or functionality.
Use automated systems to improperly collect or scrape website information.
Submit fraudulent orders or payment information.
Abuse promotional offers, discounts, refunds, or replacement procedures.
Violate any applicable laws or regulations.

Any attempt to disrupt our services, interfere with website security, collect information from other users without authorization, or misuse our website may result in suspension of access and legal action where permitted by applicable law.

Intellectual Property

All website content, including logos, graphics, photographs, videos, product descriptions, page layouts, icons, software, source code, trademarks, and branding are owned by or licensed to CASECRA PRIVATE LIMITED(casekart.shop).

You may not copy, reproduce, distribute, publish, modify, transmit, reverse engineer, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

Privacy

Protecting your privacy is important to us. Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using our website, you acknowledge the practices described in our Privacy Policy.

Third-Party Services

Certain services available through our website are provided by independent third parties, including payment gateways, shipping and logistics companies, analytics providers, fraud detection services, communication providers, and social media integrations.

We are not responsible for the availability, content, privacy practices, or performance of third-party services. Your use of third-party services may also be subject to their own terms and policies.

Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis, subject to applicable law.

We do not warrant that the website will always be uninterrupted, error-free, secure, or free from viruses or other harmful components. We also do not guarantee that every product description, specification, compatibility detail, or availability indication will always be completely accurate or current.

Limitation of Liability

To the fullest extent permitted by applicable law, CASECRA PRIVATE LIMITED(casekart.shop) shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of our website or products.

Nothing in these Terms & Conditions excludes or limits any liability, warranty, right, or remedy that cannot legally be excluded or limited under applicable consumer protection laws.

Force Majeure

We shall not be responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, floods, fires, epidemics, pandemics, strikes, transportation disruptions, internet or telecommunications failures, cyber incidents, government actions, regulatory restrictions, or other unforeseen circumstances.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where our business is established. Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts in that jurisdiction, unless otherwise required by applicable law.

Changes to These Terms

We may revise these Terms & Conditions periodically to reflect changes in legal requirements, business operations, products, services, or website functionality.

Updated Terms will be published on this website. Continued use of the website after revised Terms have been published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Terms & Conditions